Calling all landlords and tenants- DO NOT USE Property Match London no matter what or any of their affiliated companies, that you can check on Companies House. I am going through living *** at the moment with them! They advertise on spareroom.co.uk
Firstly, they only have one branch at 10 West Lane, London SE16 4NY. Their branch at 55 Millharbour, E14 was repossessed on 25th November 2013.
I'm a landlord and I signed up with Property Match London for a 3 year lease, where they told me all bills would be paid, including council tax and utilities and there would be no void periods. Having signed up with them, I believed the management of the property would be well managed, having dealt with the initial agent, Stephanie Henderson. However, the bills were never ever paid. They set up electricity, gas and water accounts under bogus names, I.e. Names of people who had never lived at the property.
I queried PML so many times, and would just get fobbed off. Christina Berg and Sandra Bande have been the most unhelpful people ever. They are merely sheep, and will only take instruction from Paulo Afonso, who runs the company. He will only ever call you from a blocked number, at unsociable hours and speak to you with an aggressive tone and never listen. They never resolved my queries regarding utilities. The utilities companies then took it upon themselves to have to install pay-as-you-go meters.
My lease ended with PML, as as one would expect - PML would be honorable and hand the property back at the end of a fixed term period. NO!!! They continue to sublet rooms out passed my agreed end date! And, furthermore, Paulo Afonso thinks he has the property for another few years! He is absolutely deluded! I moved back into the property, and he has been round harassing me in the middle of the night, banging on the door and using intimidating methods to try and get into the property. Police had to be called to remove him.
Having read the tenant reviews, I feel sorry for anyone that has dealt with such an unprofessional company. I suggest anyone who has dealt with them, report them to trading standards or seek advice from the citizens advice bureau as I believe a lot of the activities run by PML are fraudulent. I will be doing so and will update the reviews with the progress of my complaints.