I tried to contact them many times over all available means to view some of the rooms they advertise on Spareroom.com but they never got back to me. This is probably luck...

if they're so unresponsive in the pre-sale phase I can just imagine how bad their assistance can be.

Probably it is worth it to filter out all PML ads and focus on serious agencies and tenants. PS: I read other reviews and found they take long months to revert the deposit, one commenter revealed he had to take a lawyer in order to get it back but this is not my personal experience as I didn't even had the chance to talk to them...

Reason of review: Poor customer service.

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I am in a similar situation they haven't returned my deposit and not answering the calls or emails

to Anonymous London, England, United Kingdom #1265686

Do you have a number I am trying to get my deposit back and would like to hear your own concerns

Do you have an email?

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